Why does my iphone 12 pro not make a sound when SMS arrives?

There could be a few reasons why your iPhone 12 Pro is not making a sound when you receive an SMS. Here are some possibilities and steps you can take to fix the issue:

  1. Check Volume Levels: Your device’s volume might be turned down or muted. Check to see if the volume is up and not on silent mode. The volume controls are located on the side of your iPhone. You can also check in the settings. Go to “Settings” -> “Sounds & Haptics” and adjust the volume slider under “Ringer and Alerts”.
  2. Check Do Not Disturb Mode: Your iPhone might be set to Do Not Disturb mode. When Do Not Disturb is enabled, calls and alerts that arrive while locked will be silenced. You can check this in “Settings” -> “Do Not Disturb”.
  3. Check Individual Text Message Notification: It’s possible that the text message notification setting is off. Check this by going to “Settings” -> “Notifications” -> “Messages”. Ensure that “Allow Notifications” is turned on. You can also adjust the sound alert in the “Sounds” section.
  4. Check Message Sound Settings: You might have inadvertently changed the message sound settings. Go to “Settings” -> “Sounds & Haptics” -> “Text Tone”. Ensure that “None” isn’t selected.
  5. Check if Silent Mode is on: Check the switch on the left side of your iPhone. If it’s showing an orange color, that means your iPhone is in silent mode. Flip the switch to turn off silent mode.
  6. Check Blocked Numbers: If the issue is occurring for messages from a specific number, ensure you haven’t accidentally blocked that number. Check this by going to “Settings” -> “Phone” -> “Blocked Contacts”.
  7. Try a Restart: If you’re still having trouble, you might need to restart your iPhone. This can resolve minor software glitches that could be causing the issue.

If after all this the problem persists, it could be a software issue that needs to be addressed by Apple support or a certified Apple service center.


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